{"id":29245,"date":"2018-01-09T14:56:31","date_gmt":"2018-01-09T13:56:31","guid":{"rendered":"http:\/\/entrecourtiers.pro\/communication\/?p=29245"},"modified":"2018-02-16T14:18:49","modified_gmt":"2018-02-16T13:18:49","slug":"mise-conformite-sante-collective-2-3-2","status":"publish","type":"post","link":"https:\/\/entrecourtiers.pro\/communication\/faq-nouveaux-gestionnaires\/","title":{"rendered":"FAQ &#8211; Nouveaux gestionnaires"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][dfd_heading style=\u00a0\u00bbstyle_02&Prime; subtitle=\u00a0\u00bbNouveaux gestionnaires pr\u00e9voyance &amp; sant\u00e9\u00a0\u00bb content_alignment=\u00a0\u00bbtext-left\u00a0\u00bb module_animation=\u00a0\u00bbtransition.slideRightBigIn\u00a0\u00bb enable_delimiter=\u00a0\u00bb\u00a0\u00bb undefined=\u00a0\u00bb\u00a0\u00bb title_font_options=\u00a0\u00bbtag:h2|font_size:28|line_height:35|letter_spacing:-1.5&Prime; subtitle_font_options=\u00a0\u00bbtag:h6|font_size:12|color:%23545454&Prime; subheading_margin=\u00a0\u00bbmargin-bottom:10&Prime; title_responsive=\u00a0\u00bbfont_size_tablet:28|line_height_tablet:34|font_size_mobile:25|line_height_mobile:30&Prime; subtitle_responsive=\u00a0\u00bbfont_size_tablet:11|font_size_mobile:10&Prime;]<span class=\"dfd-textmodule-featured-decoration\">Foire Aux Questions<\/span>[\/dfd_heading][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][vc_column_text]<\/p>\n<p style=\"font-weight: 400;\"><em>Comme nous vous l\u2019avons annonc\u00e9 \u00e0 plusieurs occasions, nos nouveaux centres de gestion sont op\u00e9rationnels pour l\u2019ensemble des affaires nouvelles depuis le 1<sup>er<\/sup>\u00a0janvier 2017.<br \/>\nCe changement de gestionnaire \u00e9tait devenu in\u00e9vitable compte tenu des nombreux dysfonctionnements subis ces deux derni\u00e8res ann\u00e9es par vos clients et vous-m\u00eame.<\/em><\/p>\n<p style=\"font-weight: 400;\"><em>Pour rappel\u00a0:<\/em><\/p>\n<ul style=\"font-weight: 400;\">\n<li><strong><em>PREMAGEST-CBP Solutions<\/em><\/strong><em>, notre centre de gestion bas\u00e9 \u00e0 Nantes, traite l\u2019int\u00e9gralit\u00e9 de nos produits de\u00a0<strong>pr\u00e9voyance individuelle<\/strong>\u00a0: EMPRUNVALS \u2013 PREVALS INDEPENDANTS \u2013 DECEVALS \u2013 HOSPIVALS \u2013 PREVALS OBSEQUES \u2013 PREVALS MAJORITAIRE \u2013 MEDIVALS \u2013 PREVALS TNS.<\/em><\/li>\n<li>\u00a0<strong><em>PREMAGEST-GIE NATION,<\/em><\/strong><em>\u00a0<\/em><em>notre centre bas\u00e9 \u00e0 Paris, est en charge de tous nos\u00a0<strong>produits collectifs<\/strong>\u00a0et de\u00a0<strong>sant\u00e9 individuelle<\/strong>\u00a0: STANDARDS\u00a01 \u2013 2 \u2013 3 \u2013 4 et MAVALS\u00a0C \u2013 M \u2013 S \u2013 INDEPENDANTS.<\/em><\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><i>Vous trouverez ci-dessous les r\u00e9ponses aux questions \u00e9ventuelles que pourraient vous poser vos clients.\u00a0<\/i><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row anchor=\u00a0\u00bbDSN\u00a0\u00bb][vc_column][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbDSN janvier 2018 pour les contrats collectifs en cours de migration (souscrits avant janvier 2017)\u00a0\u00bb color=\u00a0\u00bbjuicy_pink\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<p>Dans l&rsquo;attente de leur fiche DSN 2018, vos entreprises clientes\u00a0 :<\/p>\n<p>&#8211; Doivent effectuer un changement de code d\u00e9l\u00e9gataire, c&rsquo;est \u00e0 dire positionner <strong>DGRNA1<\/strong> en lieu et place de DPREM1,<\/p>\n<p>&#8211; Ont la possibilit\u00e9 d&rsquo;\u00e9mettre la DSN avec les cotisations 2017 par d\u00e9faut (le changement de taux pourra \u00eatre fait \u00e0 r\u00e9ception de la fiche DSN 2018),<\/p>\n<p>&#8211; Peuvent \u00e9ventuellement ne pas transmettre le flux mutuelle pour janvier (case \u00e0 d\u00e9cocher).<\/p>\n<p>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client souhaite contacter son centre de gestion au sujet de son contrat sant\u00e9\u00a0\u00bb color=\u00a0\u00bbjuicy_pink\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Afin de r\u00e9pondre aux interrogations de vos clients concernant leur contrat sant\u00e9, notre gestionnaire PREMAGEST-GIE NATION ouvre une ligne t\u00e9l\u00e9phonique d\u00e9di\u00e9e au <strong>01 55 80 49 41<\/strong>.<\/p>\n<p>Effective <strong>\u00e0 partir du 30 janvier 2018<\/strong>, vos clients pourront sur cette ligne obtenir des r\u00e9ponses au sujet de\u00a0:<\/p>\n<ul>\n<li>&#8211; La situation de leur contrat,<\/li>\n<li>&#8211; L\u2019\u00e9dition de leur carte de tiers payant,<\/li>\n<li>&#8211; La date d\u2019envoi de leur \u00e9ch\u00e9ancier.<\/li>\n<\/ul>\n<p>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client n\u2019a pas re\u00e7u sa carte de Tiers Payant \u00a0\u00bb color=\u00a0\u00bbjuicy_pink\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Nos services de gestion font le maximum pour apporter un service de qualit\u00e9 \u00e0 vos clients, mais ce changement (effet au 01\/01\/2018) va n\u00e9anmoins engendrer un retard dans l\u2019envoi des cartes de tiers payant. Vous trouverez ci-dessous le planning d&rsquo;envoi de notre gestionnaire :<\/p>\n<div class=\"supsystic-table-loader spinner\"style=\"background-color:#000000\"><\/div><div id=\"supsystic-table-8_28074\" class=\"supsystic-tables-wrap \" style=\" width:100%; visibility: hidden; \" data-table-width-fixed=\"100%\" ><table id=\"supsystic-table-8\" class=\"supsystic-table border lightboxImg cell-border\" data-id=\"8\" data-view-id=\"8_28074\" data-title=\"Cartes TP\" data-currency-format=\"$1,000.00\" data-percent-format=\"10.00%\" data-date-format=\"DD.MM.YYYY\" data-time-format=\"HH:mm\" data-features=\"[&quot;after_table_loaded_script&quot;]\" data-search-value=\"\" data-lightbox-img=\"\" data-head-rows-count=\"1\" data-pagination-length=\"50,100,All\" data-auto-index=\"off\" data-searching-settings=\"{&quot;minChars&quot;:&quot;0&quot;}\" data-lang=\"default\" data-override=\"{&quot;emptyTable&quot;:&quot;&quot;,&quot;info&quot;:&quot;&quot;,&quot;infoEmpty&quot;:&quot;&quot;,&quot;infoFiltered&quot;:&quot;&quot;,&quot;lengthMenu&quot;:&quot;&quot;,&quot;search&quot;:&quot;&quot;,&quot;zeroRecords&quot;:&quot;&quot;,&quot;exportLabel&quot;:&quot;&quot;,&quot;file&quot;:&quot;default&quot;}\" data-merged=\"[{&quot;row&quot;:1,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3},{&quot;row&quot;:1,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3},{&quot;row&quot;:1,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3},{&quot;row&quot;:5,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3},{&quot;row&quot;:5,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3},{&quot;row&quot;:5,&quot;col&quot;:0,&quot;rowspan&quot;:1,&quot;colspan&quot;:3}]\" data-responsive-mode=\"0\" data-from-history=\"0\" ><thead><tr><th class=\"\" style=\"width:; padding: 0 !important;\"><\/th><th class=\"\" style=\"width:; padding: 0 !important;\"><\/th><th class=\"\" style=\"width:; padding: 0 !important;\"><\/th><\/tr><\/thead><tbody><tr style=\"height:px\" ><td data-cell-id=\"A1\" data-x=\"0\" data-y=\"1\" data-db-index=\"1\" class=\"bold bg-e6e6e6\" data-cell-type=\"text\" data-original-value=\"GAMME PRODUIT\" data-order=\"GAMME PRODUIT\" style=\"min-width:33.3333%; \" >GAMME PRODUIT <\/td><td data-cell-id=\"B1\" data-x=\"1\" data-y=\"1\" data-db-index=\"1\" class=\"bold bg-e6e6e6\" data-cell-type=\"text\" data-original-value=\"\u00c9DITION CARTES TP\" data-order=\"\u00c9DITION CARTES TP\" style=\"min-width:33.3333%; \" >\u00c9DITION CARTES TP <\/td><td data-cell-id=\"C1\" data-x=\"2\" data-y=\"1\" data-db-index=\"1\" class=\"bold bg-e6e6e6\" data-cell-type=\"text\" data-original-value=\"ENVOI CARTES TP\" data-order=\"ENVOI CARTES TP\" style=\"min-width:33.3333%; \" >ENVOI CARTES TP <\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A2\" data-x=\"0\" data-y=\"2\" data-db-index=\"2\" class=\"bold color-fa0838 bg-f5f5f5\" data-cell-type=\"text\" data-original-value=\"Sant\u00e9 Individuelle\" data-order=\"Sant\u00e9 Individuelle\" data-colspan=\"3\" data-rowspan=\"1\" >Sant\u00e9 Individuelle <\/td><td data-cell-id=\"B2\" data-x=\"1\" data-y=\"2\" data-db-index=\"2\" class=\"bold color-fa0838 bg-f5f5f5\" data-cell-type=\"text\" data-original-value=\"\" data-order=\"\" data-hide=\"true\" ><\/td><td data-cell-id=\"C2\" data-x=\"2\" data-y=\"2\" data-db-index=\"2\" class=\"bold color-fa0838 bg-f5f5f5\" data-cell-type=\"text\" data-original-value=\"\" data-order=\"\" data-hide=\"true\" ><\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A3\" data-x=\"0\" data-y=\"3\" data-db-index=\"3\" class=\"\" data-cell-type=\"text\" data-original-value=\"Mavals C\" data-order=\"Mavals C\" >Mavals C <\/td><td data-cell-id=\"B3\" data-x=\"1\" data-y=\"3\" data-db-index=\"3\" class=\"\" data-cell-type=\"text\" data-original-value=\"26\/01\/2018\" data-order=\"26\/01\/2018\" >26\/01\/2018 <\/td><td data-cell-id=\"C3\" data-x=\"2\" data-y=\"3\" data-db-index=\"3\" class=\"bold\" data-cell-type=\"text\" data-original-value=\"26 et 29\/01\/2018\" data-order=\"26 et 29\/01\/2018\" >26 et 29\/01\/2018 <\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A4\" data-x=\"0\" data-y=\"4\" data-db-index=\"4\" class=\"\" data-cell-type=\"text\" data-original-value=\"Mavals S\" data-order=\"Mavals S\" >Mavals S <\/td><td data-cell-id=\"B4\" data-x=\"1\" data-y=\"4\" data-db-index=\"4\" class=\"\" data-cell-type=\"text\" data-original-value=\"26\/01\/2018\" data-order=\"26\/01\/2018\" >26\/01\/2018 <\/td><td data-cell-id=\"C4\" data-x=\"2\" data-y=\"4\" data-db-index=\"4\" class=\"bold\" data-cell-type=\"text\" data-original-value=\"26 et 29\/01\/2018\" data-order=\"26 et 29\/01\/2018\" >26 et 29\/01\/2018 <\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A5\" data-x=\"0\" data-y=\"5\" data-db-index=\"5\" class=\"\" data-cell-type=\"text\" data-original-value=\"Mavals M\" data-order=\"Mavals M\" >Mavals M <\/td><td data-cell-id=\"B5\" data-x=\"1\" data-y=\"5\" data-db-index=\"5\" class=\"\" data-cell-type=\"text\" data-original-value=\"31\/01\/2018\" data-order=\"31\/01\/2018\" >31\/01\/2018 <\/td><td data-cell-id=\"C5\" data-x=\"2\" data-y=\"5\" data-db-index=\"5\" class=\"bold\" data-cell-type=\"text\" data-original-value=\"31\/01\/2018\" data-order=\"31\/01\/2018\" >31\/01\/2018 <\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A6\" data-x=\"0\" data-y=\"6\" data-db-index=\"6\" class=\"bold bg-f5f5f5 color-6ca803\" data-cell-type=\"text\" data-original-value=\"Sant\u00e9 Collective\" data-order=\"Sant\u00e9 Collective\" data-colspan=\"3\" data-rowspan=\"1\" >Sant\u00e9 Collective <\/td><td data-cell-id=\"B6\" data-x=\"1\" data-y=\"6\" data-db-index=\"6\" class=\"bold bg-f5f5f5 color-6ca803\" data-cell-type=\"text\" data-original-value=\"\" data-order=\"\" data-hide=\"true\" ><\/td><td data-cell-id=\"C6\" data-x=\"2\" data-y=\"6\" data-db-index=\"6\" class=\"bold bg-f5f5f5 color-6ca803\" data-cell-type=\"text\" data-original-value=\"\" data-order=\"\" data-hide=\"true\" ><\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A7\" data-x=\"0\" data-y=\"7\" data-db-index=\"7\" class=\"\" data-cell-type=\"text\" data-original-value=\"Mavals tous Standards\" data-order=\"Mavals tous Standards\" >Mavals tous Standards <\/td><td data-cell-id=\"B7\" data-x=\"1\" data-y=\"7\" data-db-index=\"7\" class=\"\" data-cell-type=\"text\" data-original-value=\"15\/02\/2018\" data-order=\"15\/02\/2018\" >15\/02\/2018 <\/td><td data-cell-id=\"C7\" data-x=\"2\" data-y=\"7\" data-db-index=\"7\" class=\"bold\" data-cell-type=\"text\" data-original-value=\"15 et 16\/02\/2018\" data-order=\"15 et 16\/02\/2018\" >15 et 16\/02\/2018 <\/td><\/tr><tr style=\"height:px\" ><td data-cell-id=\"A8\" data-x=\"0\" data-y=\"8\" data-db-index=\"8\" class=\"\" data-cell-type=\"text\" data-original-value=\"Mavals toutes CCN\" data-order=\"Mavals toutes CCN\" >Mavals toutes CCN <\/td><td data-cell-id=\"B8\" data-x=\"1\" data-y=\"8\" data-db-index=\"8\" class=\"\" data-cell-type=\"text\" data-original-value=\"15\/02\/2018\" data-order=\"15\/02\/2018\" >15\/02\/2018 <\/td><td data-cell-id=\"C8\" data-x=\"2\" data-y=\"8\" data-db-index=\"8\" class=\"bold\" data-cell-type=\"text\" data-original-value=\"15 et 16\/02\/2018\" data-order=\"15 et 16\/02\/2018\" >15 et 16\/02\/2018 <\/td><\/tr><\/tbody><\/table><!-- \/#supsystic-table-8.supsystic-table --><\/div><!-- \/.supsystic-tables-wrap --><!-- Tables Generator by Supsystic --><!-- Version:1.10.30 --><!-- http:\/\/supsystic.com\/ --><a title=\"WordPress Tables Plugin\" style=\"display:none;\" href=\"https:\/\/supsystic.com\/plugins\/wordpress-data-table-plugin\/?utm_medium=love_link\" target=\"_blank\">WordPress Tables Plugin<\/a>\n<p>Une ligne d\u00e9di\u00e9e aux contrats sant\u00e9 a \u00e9t\u00e9 mise en place par PREMAGEST-GIE NATION au\u00a0<strong>01 55 80 49 41.\u00a0<\/strong><\/p>\n<p>En attendant de recevoir leur carte, vos clients peuvent nous faire une demande de prise en charge \u00e0 <a href=\"mailto:pechospi@premavals.com\">pechospi@premavals.com<\/a> avec les \u00e9l\u00e9ments suivants :<br \/>\n&#8211; Nom de l\u2019organisme hospitalier<br \/>\n&#8211; T\u00e9l\u00e9phone<br \/>\n&#8211; Fax<br \/>\n&#8211; Adresse<br \/>\n&#8211; Date d\u2019entr\u00e9e et date de sortie<br \/>\n&#8211; Service dans lequel il ou elle sera hospitalis\u00e9(e)<br \/>\n&#8211; Num\u00e9ro FINESS<br \/>\n&#8211; Nom et pr\u00e9nom de l\u2019assur\u00e9<br \/>\n&#8211; Num\u00e9ro SS<\/p>\n<p>Vous pouvez \u00e9galement t\u00e9l\u00e9charger une prise en charge hospitali\u00e8re : <strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/premanews.premavals.com\/2018\/janvier\/PEC_HOSPIT_SUPPORT.xlsm\" target=\"_blank\" rel=\"noopener\">Cliquez<\/a><\/span><\/strong>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbJe n\u2019ai pas \u00e9t\u00e9 inform\u00e9 du changement de gestionnaires\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Depuis le mois de d\u00e9cembre 2016, plusieurs communications vous ont \u00e9t\u00e9 adress\u00e9es \u00e0 ce sujet. Vous pouvez les consulter ci-dessous\u00a0:<\/p>\n<ul>\n<li>&#8211; Lettre de la Direction 05\/12\/2016\u00a0: <span style=\"color: #ff6600;\"><strong><a style=\"color: #ff6600;\" href=\"http:\/\/bit.ly\/2CT2UTs\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/2CT2UTs<\/a><\/strong><\/span><\/li>\n<li>&#8211; Lettre d\u2019information en juillet envoy\u00e9e par voie postale<\/li>\n<li>&#8211; Premanews 02\/11\/2017 :\u00a0<span style=\"color: #ff6600;\"><strong><a style=\"color: #ff6600;\" href=\"http:\/\/bit.ly\/2Dfq2Zz\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/2Dfq2Zz<\/a><\/strong><\/span><\/li>\n<li>&#8211; Premanews sur la t\u00e9l\u00e9transmission des contrats sant\u00e9\u00a0: <strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/bit.ly\/2mbr00H\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/2mbr00H<\/a><\/span><\/strong><\/li>\n<li>&#8211; Premanews 05\/12\/2017 :<strong><span style=\"color: #ff6600;\"> <a style=\"color: #ff6600;\" href=\"http:\/\/bit.ly\/2AHqFIq\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/2AHqFIq<\/a><\/span><\/strong><\/li>\n<li>&#8211; E-mail de la Direction 29\/12\/2017 : <strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/bit.ly\/2CWVNIS\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/2CWVNIS<\/a><\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Toutes nos infos sont disponibles sur la page d\u00e9di\u00e9e aux Premanews : <span style=\"color: #ff6600;\"><strong><a style=\"color: #ff6600;\" href=\"https:\/\/entrecourtiers.pro\/communication\/premanews\" target=\"_blank\" rel=\"noopener\">https:\/\/entrecourtiers.pro\/communication\/premanews<\/a><\/strong><\/span><\/p>\n<p>Les raisons \u00e9ventuelles pour lesquelles vous ne recevez pas nos informations :<\/p>\n<ul>\n<li>&#8211; Nos messages se trouvent dans vos spams,<\/li>\n<li>&#8211; Vous avez demand\u00e9 \u00e0 \u00eatre effac\u00e9 de notre liste de diffusion,<\/li>\n<li>&#8211; Votre adresse \u00e9lectronique est erron\u00e9e,<\/li>\n<li>&#8211; Notre adresse e-mail est en liste noire.<\/li>\n<\/ul>\n<p>Dans tous les cas, contactez votre Responsable r\u00e9gional pour recevoir nos messages.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbLe centre de gestion GFP a inform\u00e9 mon client de sa r\u00e9siliation\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Il s&rsquo;agit D\u2019UNE INFORMATION ERRON\u00c9E DIFFUS\u00c9E PAR LES SERVICES DE GFP aupr\u00e8s de vos clients.<\/p>\n<p>Nous vous assurons qu\u2019aucune r\u00e9siliation n\u2019a \u00e9t\u00e9 pratiqu\u00e9e sans vous en informer. Les contrats de vos clients sont simplement en cours de transfert, comme l\u2019int\u00e9gralit\u00e9 de notre portefeuille, vers nos nouveaux centres de gestion. Suite \u00e0 cette op\u00e9ration, l\u2019ensemble des prestations sera vers\u00e9 normalement.<\/p>\n<p><strong>Cette information n&rsquo;est plus diffus\u00e9e, un message t\u00e9l\u00e9phonique communique d\u00e9sormais les coordonn\u00e9es des nouveaux gestionnaires \u00e0 vos clients.<\/strong>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client n\u2019arrive pas \u00e0 se connecter \u00e0 son espace PREMAGEST \u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<strong>Marche \u00e0 suivre pour vos clients sant\u00e9 : <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/premanews.premavals.com\/2018\/janvier\/premagest_sante.pdf\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/span><\/strong><\/p>\n<p><strong>Marche \u00e0 suivre pour vos clients pr\u00e9voyance : <a href=\"http:\/\/premanews.premavals.com\/2018\/janvier\/premagest_prevoyance.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ff6600;\">Lien<\/span><\/a><\/strong>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client a re\u00e7u un nouveau contrat PREVALS INDEPENDANTS alors qu\u2019il est assur\u00e9 depuis longtemps\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Il s\u2019agit de l\u2019\u00e9volution de son contrat vers le PREVALS INDEPENDANT 3 dont vous trouverez le tableau comparatif des diverses versions dans le lien ci-dessous :<\/p>\n<p><span style=\"color: #ff6600;\"><strong style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/entrecourtiers.pro\/communication\/courtage\/nouveau-contrat-madelin\/\" target=\"_blank\" rel=\"noopener\">Tableau comparatif + Fiche technique<\/a>\u00a0<\/strong><\/span><\/p>\n<p><strong>Ce contrat apporte de fortes am\u00e9liorations sans augmentation de tarifs.<\/strong>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbLes statuts de l\u2019association EMANENS et les conditions g\u00e9n\u00e9rales ne sont pas joints au contrat\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Le client les trouvera en se connectant directement dans son espace <span style=\"color: #ff6600;\"><strong><a style=\"color: #ff6600;\" href=\"http:\/\/www.premagest.com\" target=\"_blank\" rel=\"noopener\">www.premagest.com<\/a>.<\/strong><\/span>[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbDans le courrier de mon client se trouve une page qui m\u2019est destin\u00e9e\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Il s\u2019agit d\u2019une erreur. Ce certificat d\u2019adh\u00e9sion est destin\u00e9 \u00e0 votre client.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client a re\u00e7u un courrier simple avec la mention avec AR \u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Il s\u2019agit d\u2019une erreur de r\u00e9daction dans le courrier. Les envois ont en effet \u00e9t\u00e9 effectu\u00e9s par lettre simple.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client a \u00e9t\u00e9 rembours\u00e9 du pr\u00e9l\u00e8vement de sa cotisation du mois de janvier 2018&Prime; custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Suite \u00e0 un incident informatique de notre prestataire, nous avons d\u00fb annuler le pr\u00e9l\u00e8vement du 5 janvier 2018 correspondant \u00e0 la cotisation pour votre contrat souscrit aupr\u00e8s de PREMAVALS.<\/p>\n<p>Ce pr\u00e9l\u00e8vement sera repr\u00e9sent\u00e9 \u00e0 partir du 15 janvier 2018.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbLe certificat d\u2019adh\u00e9sion de mon client contient des anomalies \u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Merci de les signaler \u00e0 votre Responsable r\u00e9gional afin que nous fassions le n\u00e9cessaire.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbComment puis-je avoir les nouveaux contrats PREVALS INDEPENDANTS 3 de mes clients ?\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Ces derniers se trouvent dans votre espace QUALYTRUST dont les codes de connexion vous ont \u00e9t\u00e9 adress\u00e9s par mail le 19 septembre 2017.<\/p>\n<p>Si vous ne retrouvez pas ces derniers, merci de contacter vos Responsables r\u00e9gionaux.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client rencontre un probl\u00e8me avec la signature et le retour de son contrat\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Ce contrat apportant des am\u00e9liorations importantes \u00e0 vos clients, il n&rsquo;est pas n\u00e9cessaire qu&rsquo;ils nous le retournent sign\u00e9.<\/p>\n<p>En se connectant sur\u00a0<a href=\"http:\/\/www.premagest.com\" target=\"_blank\" rel=\"noopener\"><strong>www.premagest.com<\/strong><\/a>, vos clients peuvent t\u00e9l\u00e9charger les conditions g\u00e9n\u00e9rales, les statuts de l&rsquo;association et un exemplaire de leur contrat afin qu&rsquo;ils puissent nous le retourner sign\u00e9 s&rsquo;ils le souhaitent.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMon client souhaite modifier son contrat PREVALS INDEPENDANTS\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]Il vous suffit de t\u00e9l\u00e9charger un bulletin d&rsquo;adh\u00e9sion dans la biblioth\u00e8que, de cocher \u00ab\u00a0modification du contrat\u00a0\u00bb et de remplir les informations demand\u00e9es.<\/p>\n<p>Si les coordonn\u00e9es bancaires sont inchang\u00e9es, il n&rsquo;est pas n\u00e9cessaire de remplir de nouveau le mandat SEPA.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_toggle title=\u00a0\u00bbMes entreprises n\u2019ont pas encore re\u00e7u leur contrat responsable\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h5|text_align:left\u00a0\u00bb custom_google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]L\u2019envoi de leur dossier doit \u00eatre effectu\u00e9 au plus tard fin janvier.[\/vc_toggle][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb3\/4&Prime;][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;][dfd_heading style=\u00a0\u00bbstyle_02&Prime; subtitle=\u00a0\u00bb\u00a0\u00bb content_alignment=\u00a0\u00bbtext-left\u00a0\u00bb module_animation=\u00a0\u00bbtransition.slideRightBigIn\u00a0\u00bb enable_delimiter=\u00a0\u00bb\u00a0\u00bb undefined=\u00a0\u00bb\u00a0\u00bb title_font_options=\u00a0\u00bbtag:h4|font_size:28|line_height:35|letter_spacing:-1.5&Prime; subtitle_font_options=\u00a0\u00bbtag:h6|font_size:12|color:%23545454&Prime; title_responsive=\u00a0\u00bbfont_size_tablet:28|line_height_tablet:34|font_size_mobile:25|line_height_mobile:30&Prime; subtitle_responsive=\u00a0\u00bbfont_size_tablet:11|font_size_mobile:10&Prime; title_google_fonts=\u00a0\u00bbyes\u00a0\u00bb title_custom_fonts=\u00a0\u00bbfont_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20italic%3A400%3Aitalic\u00a0\u00bb subtitle_google_fonts=\u00a0\u00bbyes\u00a0\u00bb subtitle_custom_fonts=\u00a0\u00bbfont_family:Abril%20Fatface%3Aregular|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb]<em>Je ne trouve pas de r\u00e9ponse \u00e0 ma question<\/em>[\/dfd_heading][dfd_spacer screen_wide_spacer_size=\u00a0\u00bb30&Prime; screen_normal_resolution=\u00a0\u00bb1280&Prime; screen_tablet_resolution=\u00a0\u00bb1024&Prime; screen_mobile_resolution=\u00a0\u00bb800&Prime; screen_normal_spacer_size=\u00a0\u00bb20&Prime; screen_tablet_spacer_size=\u00a0\u00bb15&Prime; screen_mobile_spacer_size=\u00a0\u00bb15&Prime;]\n                <div class='gf_browser_gecko gform_wrapper' id='gform_wrapper_20' style='display:none'><form method='post' enctype='multipart\/form-data'  id='gform_20'  action='\/communication\/wp-json\/wp\/v2\/posts\/29245'>\n                        <div class='gform_body'><ul id='gform_fields_20' class='gform_fields top_label form_sublabel_below description_below'><li id='field_20_29'  class='gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_29' >Nom du cabinet<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_29' id='input_20_29' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_108'  class='gfield gf_right_half field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_108' >Code courtage<\/label><div class='ginput_container ginput_container_text'><input name='input_108' id='input_20_108' type='text' value='' class='large'      aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_30'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_30' >Nom &amp; Pr\u00e9nom<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_30' id='input_20_30' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_36'  class='gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_36' >E-mail<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_36' id='input_20_36' type='text' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\" \/>\n                        <\/div><\/li><li id='field_20_37'  class='gfield gf_right_half field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_37' >T\u00e9l\u00e9phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_37' id='input_20_37' type='text' value='' class='medium'    aria-invalid=\"false\"  \/><\/div><\/li><li id='field_20_98'  class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_98' >Sujet<\/label><div class='ginput_container ginput_container_select'><select name='input_98' id='input_20_98' class='medium gfield_select'    aria-invalid=\"false\"><option value='Gestion contrat' >Gestion contrat<\/option><option value='Question commerciale' >Question commerciale<\/option><option value='Commissionnement (bordereaux, taux, etc.)' >Commissionnement (bordereaux, taux, etc.)<\/option><option value='Tarificateur PREVALS PRO+' >Tarificateur PREVALS PRO+<\/option><option value='Transfert de portefeuille' >Transfert de portefeuille<\/option><option value='Probl\u00e8mes de connexion espace courtage' >Probl\u00e8mes de connexion espace courtage<\/option><option value='Probl\u00e8me sur le tarificateur (projets, adh\u00e9sions, documents...)' >Probl\u00e8me sur le tarificateur (projets, adh\u00e9sions, documents...)<\/option><option value='Formation' >Formation<\/option><option value='Marketing' >Marketing<\/option><option value='Bilan de protection social' >Bilan de protection social<\/option><option value='Convention de Partenariat' >Convention de Partenariat<\/option><option value='Autre' >Autre<\/option><\/select><\/div><\/li><li id='field_20_112'  class='gfield gsection field_sublabel_below field_description_below gfield_visibility_hidden' ><h2 class='gsection_title'>Informations assur\u00e9(e)<\/h2><\/li><li id='field_20_111'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_111' >Nom du souscripteur du contrat<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_111' id='input_20_111' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_113'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_113' >N\u00b0 du contrat<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_113' id='input_20_113' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_114'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_114' >N\u00b0 de S\u00e9curit\u00e9 sociale de l\u2019assur\u00e9<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_114' id='input_20_114' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_20_115'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019assur\u00e9(e)<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_115'>\n                            \n                            <span id='input_20_115_3_container' class='name_first' >\n                                                    <input type='text' name='input_115.3' id='input_20_115_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_115_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_115_6_container' class='name_last' >\n                                                    <input type='text' name='input_115.6' id='input_20_115_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_115_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_115_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_115.8' id='input_20_115_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_115_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_116'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Adresse postale de l\u2019assur\u00e9(e)<span class='gfield_required'>*<\/span><\/label>    \n                    <div class='ginput_complex ginput_container has_street has_city has_zip ginput_container_address' id='input_20_116' >\n                         <span class='ginput_full address_line_1' id='input_20_116_1_container' >\n                                        <input type='text' name='input_116.1' id='input_20_116_1' value=''    aria-required=\"true\"\/>\n                                        <label for='input_20_116_1' id='input_20_116_1_label' >Adresse postale<\/label>\n                                    <\/span><span class='ginput_left address_city' id='input_20_116_3_container' >\n                                    <input type='text' name='input_116.3' id='input_20_116_3' value=''    aria-required=\"true\"\/>\n                                    <label for='input_20_116_3' id='input_20_116_3_label' >Code postal<\/label>\n                                 <\/span><input type='hidden' class='gform_hidden' name='input_116.4' id='input_20_116_4' value=''\/><span class='ginput_right address_zip' id='input_20_116_5_container' >\n                                    <input type='text' name='input_116.5' id='input_20_116_5' value=''    aria-required=\"true\"\/>\n                                    <label for='input_20_116_5' id='input_20_116_5_label' >Ville<\/label>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_116.6' id='input_20_116_6' value='France'\/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/li><li id='field_20_117'  class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_117' >T\u00e9l\u00e9phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_117' id='input_20_117' type='text' value='' class='medium'    aria-invalid=\"false\"  \/><\/div><\/li><li id='field_20_118'  class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_118' >E-mail<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_118' id='input_20_118' type='text' value='' class='medium'     aria-invalid=\"false\" \/>\n                        <\/div><\/li><li id='field_20_119'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label'  >Ayants droit ?<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_20_119'><li class='gchoice_20_119_0'><input name='input_119' type='radio' value='OUI'  id='choice_20_119_0'    \/><label for='choice_20_119_0' id='label_20_119_0'>OUI<\/label><\/li><li class='gchoice_20_119_1'><input name='input_119' type='radio' value='NON'  id='choice_20_119_1'    \/><label for='choice_20_119_1' id='label_20_119_1'>NON<\/label><\/li><\/ul><\/div><\/li><li id='field_20_120'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_20_120' >Nombre d&#039;ayants droit<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_120' id='input_20_120' class='medium gfield_select'   aria-required=\"true\" aria-invalid=\"false\"><option value='1' >1<\/option><option value='2' >2<\/option><option value='3' >3<\/option><option value='4' >4<\/option><option value='5' >5<\/option><option value='6' >6<\/option><\/select><\/div><\/li><li id='field_20_121'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_121'>\n                            \n                            <span id='input_20_121_3_container' class='name_first' >\n                                                    <input type='text' name='input_121.3' id='input_20_121_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_121_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_121_6_container' class='name_last' >\n                                                    <input type='text' name='input_121.6' id='input_20_121_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_121_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_121_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_121.8' id='input_20_121_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_121_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_122'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit n\u00b02<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_122'>\n                            \n                            <span id='input_20_122_3_container' class='name_first' >\n                                                    <input type='text' name='input_122.3' id='input_20_122_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_122_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_122_6_container' class='name_last' >\n                                                    <input type='text' name='input_122.6' id='input_20_122_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_122_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_122_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_122.8' id='input_20_122_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_122_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_123'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit n\u00b03<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_123'>\n                            \n                            <span id='input_20_123_3_container' class='name_first' >\n                                                    <input type='text' name='input_123.3' id='input_20_123_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_123_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_123_6_container' class='name_last' >\n                                                    <input type='text' name='input_123.6' id='input_20_123_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_123_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_123_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_123.8' id='input_20_123_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_123_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_124'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit n\u00b04<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_124'>\n                            \n                            <span id='input_20_124_3_container' class='name_first' >\n                                                    <input type='text' name='input_124.3' id='input_20_124_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_124_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_124_6_container' class='name_last' >\n                                                    <input type='text' name='input_124.6' id='input_20_124_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_124_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_124_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_124.8' id='input_20_124_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_124_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_125'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit n\u00b05<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_125'>\n                            \n                            <span id='input_20_125_3_container' class='name_first' >\n                                                    <input type='text' name='input_125.3' id='input_20_125_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_125_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_125_6_container' class='name_last' >\n                                                    <input type='text' name='input_125.6' id='input_20_125_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_125_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_125_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_125.8' id='input_20_125_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_125_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_126'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Nom, Pr\u00e9nom &amp; Date de naissance de l\u2019ayant droit n\u00b06<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name has_suffix gf_name_has_3 ginput_container_name' id='input_20_126'>\n                            \n                            <span id='input_20_126_3_container' class='name_first' >\n                                                    <input type='text' name='input_126.3' id='input_20_126_3' value='' aria-label='Pr\u00e9nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_126_3' >Nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_20_126_6_container' class='name_last' >\n                                                    <input type='text' name='input_126.6' id='input_20_126_6' value='' aria-label='Nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_126_6' >Pr\u00e9nom<\/label>\n                                                <\/span>\n                            <span id='input_20_126_8_container' class='name_suffix ' >\n                                                    <input type='text' name='input_126.8' id='input_20_126_8' value='' aria-label='Suffixe du nom'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_20_126_8' >Date de naissance<\/label>\n                                                <\/span>\n                        <\/div><\/li><li id='field_20_127'  class='gfield gsection field_sublabel_below field_description_below gfield_visibility_hidden' ><h2 class='gsection_title'>Pr\u00e9cisez votre demande<\/h2><\/li><li id='field_20_101'  class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label'  >Objet<\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_20_101'><li class='gchoice_20_101_1'>\n\t\t\t\t\t\t\t\t<input name='input_101.1' type='checkbox'  value='Demande de documents d&#039;aide \u00e0 la vente'  id='choice_20_101_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_20_101_1' id='label_20_101_1'>Demande de documents d'aide \u00e0 la vente<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_20_101_2'>\n\t\t\t\t\t\t\t\t<input name='input_101.2' type='checkbox'  value='Demande de catalogue (PREMABOOK)'  id='choice_20_101_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_20_101_2' id='label_20_101_2'>Demande de catalogue 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